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Frequently Asked Questions

Do you require a deposit?

Yes. A non-refundable and non-transferrable deposit of  $900 will be required to reserve your wedding date. The remaining balance will be due no later than 30 days prior to the wedding. A Late Payment Fee of $100 will be applied to your account balance if payment is not received on time.

Can we get a secondary photographer?

Yes! If you would like us to arrange a secondary photographer to join us, there is a $1,000 fee which includes 8 hours of coverage and post production of the additional photographs.

How long does it usually take to receive our photos?

I promise to have your collection edited within 3 months of your wedding. However, I strive to provide them within 4-6 weeks.

 

When do we decide on engraving designs and prints for the Archival Print Boxes?

The engraving designs will be created and approved prior to the wedding. The order will be placed with the lab after the wedding day. Once the editing has been completed, I’ll fill your print box and ship it right to your door.

 

Can we substitute products that are in the signature collections?

No. However, you may add (or upgrade) products into any of our signature collections.

  

Are sales taxes included in collection prices?

Sales taxes are not included in our prices. You will receive one invoice for services and a second invoice for products. The services are non-taxable; however, the products are subject to an 08% Sales Tax from New York State. All collection savings are deducted from product prices.

 

Do you accept credit cards?

Yes. The credit card processing fee is 3% + 30¢ per transaction. Payments made through Venmo.